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Archive for July 2019

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

Posted July 28, 2019 9:28 AM

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Arizona Auto and Radiator Repair. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Arizona Auto and Radiator Repair as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Arizona Auto and Radiator Repair, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Arizona Auto and Radiator Repair
1255 E FRY BLVD
Sierra Vista, AZ 85635
520-459-2216
http://www.azautorepair.net



STRAIGHT TALK ABOUT STEERING (Loose Steering)

Posted July 14, 2019 12:05 PM

Perhaps you've heard someone use the term "loose steering." And it's pretty much what it sounds like.  You turn the steering wheel and the vehicle's wheels don't seem to go exactly where you thought you were pointing them.  You have to constantly make steering adjustments. 

Loose steering is sloppy steering, and it can be a safety hazard.  You need to be able to control your vehicle with pretty much the same precision as the way it was when it came off the assembly line.  

If the steering in your vehicle is starting to feel loose and sloppy, there may be some significant suspension issues that need examining by a trained technician.

How do you know if your vehicle needs to be looked at? Try turning the steering wheel and see how much play is in it.  One rule of thumb: if you can turn it the distance of a quarter and a dime placed side by side without seeing the outside wheels move, it's time to have it inspected by one of our technicians.

Our Arizona Auto and Radiator Repair technician will examine those components that are supposed to work together to make sure your steering is tight and precise.  They are linked together by things called (of course) linkages.

When these linkage components were new, they all fit together tightly and moved together to make sure your wheels responded quickly and precisely to your movements of the steering wheel.   

But hit a few potholes, travel over a couple of rough railroad tracks and those metal components can be damaged or bent.  Given enough time, they will simply wear out. Our trained Arizona Auto and Radiator Repair technician can inspect all of those parts and determine what needs to be repaired and/or replaced.  

Keep your steering tight.  Loose or sloppy steering can be dangerous.  Thank goodness it usually warns you in plenty of time before it fails completely. Just straight talk… about steering.

Arizona Auto and Radiator Repair
1255 E FRY BLVD
Sierra Vista, AZ 85635
520-459-2216
http://www.azautorepair.net



A Fluid Situation (Check Fluid Levels)

Posted July 7, 2019 10:31 AM

There's one fluid in your car you are always careful to keep at a certain level: the fuel. If you don't have fuel, you're not going anywhere.  Your vehicle has other fluids which are vitally important to proper and safe operation, too.  So, here's a "level" headed approach to those "other" fluids.

Engine oil.  This one's probably the most important fluid to maintain at the proper level. Without enough oil, you'll wear out your engine prematurely.  Sometimes vehicles have warning lights on the dash that will tell you to get your oil checked.  Don't ignore that one; get it checked immediately.  Certainly don't go on a long trip at high speeds with your oil level low. Oh, and it's not good to have too much oil in, either. Our pros at Arizona Auto and Radiator Repair can advise you on oil levels and tell if you if you should be concerned about abnormal fluctuations.

Windshield washer fluid.  OK, this is one you probably know about.  You certainly miss it when it runs out.  You find yourself trying to clean your windshield with the wipers but you need a little liquid help.  Unless you live in an area that requires you to use an awful lot of windshield washer fluid, one fill-up can often last between oil changes.  Modern vehicles have large enough windshield washer fluid reservoirs to keep you going for quite a while.    

Engine Coolant. Here's another fluid you need to keep your engine running properly.  You need it to keep the engine running at the proper temperature.  Plus, you'll need it for heat when the temperature gets chilly outside. 

Power Steering Fluid. If you have a vehicle that uses power steering fluid, it's important to keep the correct amount in your system. Without enough of it, you might find steering difficult.  Plus, if you’re losing power steering fluid, our experts at Arizona Auto and Radiator Repair can find out why and perhaps prevent a more expensive repair later.

Brake Fluid.  You may have heard of hydraulic brakes.  Hydraulic refers to the fluid and is one of the key reasons your brakes work.  Levels should be checked regularly and, like power steering fluid, if you're losing brake fluid, a technician needs to find out why so you can get the issue repaired and maintain your stopping ability.

If you have regular preventative maintenance performed at Arizona Auto and Radiator Repair, we’ll keep an eye on all of these fluids when you bring your vehicle in for service.

Arizona Auto and Radiator Repair
1255 E FRY BLVD
Sierra Vista, AZ 85635
520-459-2216
http://www.azautorepair.net



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Testimonials

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AZ Auto and Radiator performed a thorough check of my vehicle and found some issues that I suspected were present, but were never diagnosed by another local auto business. The owner took the time to show me (on the vehicle) what he recommended and why. Professional, friendly service, and they didn't pressure me to have everything fixed immediately. Highly recommended!
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As usual, Danny and staff did an AWESOME job! Danny and AnnMarie are wonderful people and are as honest as the day is long. AZ Auto and Radiator have been doing the maintenance on all of my vehicles since 1997 or 98, and I will continue to take my vehicle maintenance needs to them. They do excellent work, and will tell you the truth about your vechicle maintenance needs; without all the extra stuff that other auto shops will try to sell you. Take your vehicle to Danny and crew for you next vehicle maintenance needs--You Won't Be Sorry!
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